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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jacobsonsm

November 18, 2025

5  out of  5
rating by jacobsonsm
"Carey Goodman, a long-time employee of Ted Hess-State Farm, has consistently provided excellent car insurance and other insurance assistance. Despite our frequent car purchases and sales, Carey ensures we obtain the necessary coverage promptly. The entire State Farm agency staff is exceptional. Everyone is friendly and helpful. I highly recommend this State Farm office."
We responded:
"Thanks, Steve. We’re honored by your positive feedback! We look forward to continuing to provide you and Byron with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nick Orow

November 17, 2025

5  out of  5
rating by Nick Orow
"This agency is a true pleasure to work with. I’ve been a policy holder for over 20 years. All of the staff are friendly, helpful and always quick to respond."
We responded:
"Hi Nick. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Scott Hofmann

October 1, 2025

5  out of  5
rating by Scott Hofmann
"Every time I call them to pay a bill or ask questions, these people are so efficient. That is the highest accolade I can give any business; professional and efficient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sebastian Valdes

September 30, 2025

5  out of  5
rating by Sebastian Valdes
"Carey was super helpful when it came to my auto insurance renewal! I’ve been with State Farm for awhile and have used them in multiple states I’ve lived in. When I called to ask Carey if there was anything I can do to lower my car insurance, he did a deep dive into what was going on and saw that I was being overcharged. He then called me and told me what happened and I ended up getting a significant credit back due to this mishap."
We responded:
"Thank you, Sebastian, we appreciate your business. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sabiha Shirazi

August 6, 2025

5  out of  5
rating by Sabiha Shirazi
"Super Helpful .. :) Easy processes and timely responses. I had a chance to liaise with Deborah and she had been amazing."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chuck L

August 2, 2025

5  out of  5
rating by Chuck L
"I recently called Marina at Ted Hess's agency for a proposal on home insurance. The process was flawless. Marina responded immediately and the proposal not only saved me $400 on home insurance but $200 annually on my car insurance. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adam Lava

August 1, 2025

5  out of  5
rating by Adam Lava
"Been with Ted Hess for many years and very happy with the service .Especially with Frankie,Carol,and Carey whom put up with me more times than I can count"
We responded:
"Thank you for your 5-star review, Adam! My State Farm team and I appreciate your business and loyalty to us over these many years."
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THOMAS ILLIANO

July 29, 2025

5  out of  5
rating by THOMAS ILLIANO
"I can only say that I have had nothing but a great experience with Ted Hess StateFarm. His team are knowledgeable and are quick to resolve your problem. I have to mention Debbie and Frankie who are part of the Hess team. These 2 ladies are on point with answering questions and quickly assisting to help resolve any issues or concerns! I recommend this office to anyone who is in need of great customer service. Thomas Illiano"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bruce Kowalski

July 23, 2025

5  out of  5
rating by Bruce Kowalski
"Marina of Ted Hess's State Farm Agency did a phenomenal job of assisting me with obtaining auto and renters insurance in Ft Lauderdale as I moved from Ohio. And as I learned quickly the insurance market in Florida can be much trickier than Ohio's. Thanks Marina"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Cohen

July 1, 2025

5  out of  5
rating by Angela Cohen
"I have been with the Hess group for many years especially Deborah. They have the best rates but most importantly the best service. I recommend them to all my friends. Check them out."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevin Shaker

June 20, 2025

5  out of  5
rating by Kevin Shaker
"Marina at State Farm, saved me gobbles of dollars on my vehicle insurance. When I say gobbles, I mean she saved me hundreds per year, and now I am considering BUYING another Vespa. Do yourself a favor, and ask for Marina. She is the smartest and nicest person I have ever met in the insurance community and way better than the snarky goblins that work at Geico. Marina is Awesome! State Farm is Awesome! I finally can relax and rest assured knowing that all my insurance needs are met with State Farm. I love State Farm more than Geico and always will. Thank you Marina and Team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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alan fertel

May 22, 2025

5  out of  5
rating by alan fertel
"Great agency to deal with. Debbie is so helpful, she always responds quickly to any question or request I have."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C Karentz

May 20, 2025

5  out of  5
rating by C Karentz
"Update May 2025: Still using Tess Hess Agency and still getting great service. Thank you Deborah and Ted! I have been a Tess Hess client for many years and Deborah Adams has personally handled our different policies for house an auto faithfully, professionally and always with a smile. While there have been several occasions that "State Farm" and I disagreed on things, Ted and Deborah have always been great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Francy Schorr

May 15, 2025

5  out of  5
rating by Francy Schorr
"Everyone at Ted Hess is always helpful and provide excellent customer service. Frankie and Paris really helped me out with some correspondence I needed and I highly recommend them for your insurance needs. My Mom has used them for many years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carmeline Alceus

May 9, 2025

5  out of  5
rating by Carmeline Alceus
"They are a great office. Frankie and Marina are so kind."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Smiley

May 5, 2025

5  out of  5
rating by Scott Smiley
"I have been with Mr. Hess's office for more years than I can count. My recent experience with his new agent, Mark Wetherbee, has solidified my trust in their team, x100. Mark is not only the nicest guy I think I've ever spoken to, he's an exceptional insurance agent. He made the entire process effortless on my part. Mark took the time to understand my needs, answered all my questions, and provided multiple solution options. Tedd Hess is very lucky to have Mark on his team. I can’t recommend these guys enough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jesse Enriquez

April 22, 2025

5  out of  5
rating by Jesse Enriquez
"Mark was very helpful in finding a policy that worked best for me. Probably would have gone with a different company if it wasnt for his help. A+"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jay Silverman

April 14, 2025

5  out of  5
rating by Jay Silverman
"I have been with the Ted Hess agency for over 25 years recently and foolishly. I went to another insurance company thinking I was saving money only to find out that most of my benefits were taken away, and this was not the policy for me, Mark Weatherbee Brought me back into the State Farm policy and explain the value that I was getting . He took the time to explain everything to me and was able to get me the policy that works for me. Mark Weatherbee is a complete professional. He not only got my trust. He got my business back I highly recommend him and the Ted Hess agency for your insurance needs"
We responded:
"Thanks, Jay for your kind words and confidence to come back to us. We appreciate your business over the years and look forward to working with you in the future."
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Anca Teodorescu

April 8, 2025

5  out of  5
rating by Anca Teodorescu
"I've been with Ted Hess - State Farm for almost 20 years and it's really great to have their support right away any time I need it. I recently asked Carey to help me with a few things regarding my car and townhome insurance and he was on top of things right away. I love this kind of service and I appreciate them for being so good at it. It makes your life easier. Thank you!"
We responded:
"Thank you Anca for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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K Hamilton

April 8, 2025

5  out of  5
rating by K Hamilton
"Mark Wetherbee didn’t bat an eye when I kept going back and asking him for different quotes and he really works hard to make things happen!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kevin O

April 7, 2025

5  out of  5
rating by Kevin O
"Ted's office has been incredibly helpful in transferring my auto insurance from Texas to Florida. They also assisted me last year when I needed insurance for my condo. The staff is always friendly and a joy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danny Minkin

April 7, 2025

5  out of  5
rating by Danny Minkin
"Mark did a great job with his follow up and attentiveness to my needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samaki Chong

March 26, 2025

5  out of  5
rating by Samaki Chong
"Amazing customer service! The team was super helpful and made the process smooth and easy. Mark help us!! He took the time to find me the best quote possible, saving me money while ensuring I had great coverage. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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evangelin chau

March 25, 2025

5  out of  5
rating by evangelin chau
"Mr. Mark Wetherbee is the excellent agent I ever met. I am coming from Hong Kong and living in Florida over 30 years. Mr. Mark is very serious about his job. He has knowledge and sincere to everyone. He explains to me the auto policy very detail and he answers my questions patient. One thing I would like stress that he treats me very nice no matter I ask him so many questions. Honestly, I would like to saying more compliments about Mr. Wetherbee, but my mother language is Chinese. So I do not know much english word to describe how good Mr. Mark is. My name is Evangelin"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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ted bertagni

March 17, 2025

5  out of  5
rating by ted bertagni
"Very helpful staff and quick quote."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"