
State Farm® Insurance Agent Ted Hess
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmeline Alceus
May 9, 2025
"They are a great office. Frankie and Marina are so kind."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scott Smiley
May 5, 2025
"I have been with Mr. Hess's office for more years than I can count. My recent experience with his new agent, Mark Wetherbee, has solidified my trust in their team, x100. Mark is not only the nicest guy I think I've ever spoken to, he's an exceptional insurance agent. He made the entire process effortless on my part. Mark took the time to understand my needs, answered all my questions, and provided multiple solution options. Tedd Hess is very lucky to have Mark on his team. I can’t recommend these guys enough."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jesse Enriquez
April 22, 2025
"Mark was very helpful in finding a policy that worked best for me. Probably would have gone with a different company if it wasnt for his help. A+"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jay Silverman
April 14, 2025
"I have been with the Ted Hess agency for over 25 years recently and foolishly. I went to another insurance company thinking I was saving money only to find out that most of my benefits were taken away, and this was not the policy for me, Mark Weatherbee Brought me back into the State Farm policy and explain the value that I was getting . He took the time to explain everything to me and was able to get me the policy that works for me. Mark Weatherbee is a complete professional. He not only got my trust. He got my business back I highly recommend him and the Ted Hess agency for your insurance needs"
"Thanks, Jay for your kind words and confidence to come back to us. We appreciate your business over the years and look forward to working with you in the future."
Anca Teodorescu
April 8, 2025
"I've been with Ted Hess - State Farm for almost 20 years and it's really great to have their support right away any time I need it. I recently asked Carey to help me with a few things regarding my car and townhome insurance and he was on top of things right away. I love this kind of service and I appreciate them for being so good at it. It makes your life easier. Thank you!"
"Thank you Anca for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kevin Shaker
April 8, 2025
"Mark Wetherbee helped me save so much money. He was also great to talk to. Wonderful experience, would recommend."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
K Hamilton
April 8, 2025
"Mark Wetherbee didn’t bat an eye when I kept going back and asking him for different quotes and he really works hard to make things happen!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kevin O
April 7, 2025
"Ted's office has been incredibly helpful in transferring my auto insurance from Texas to Florida. They also assisted me last year when I needed insurance for my condo. The staff is always friendly and a joy to work with."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Danny Minkin
April 7, 2025
"Mark did a great job with his follow up and attentiveness to my needs."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Samaki Chong
March 26, 2025
"Amazing customer service! The team was super helpful and made the process smooth and easy. Mark help us!! He took the time to find me the best quote possible, saving me money while ensuring I had great coverage. Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
evangelin chau
March 25, 2025
"Mr. Mark Wetherbee is the excellent agent I ever met. I am coming from Hong Kong and living in Florida over 30 years. Mr. Mark is very serious about his job. He has knowledge and sincere to everyone. He explains to me the auto policy very detail and he answers my questions patient. One thing I would like stress that he treats me very nice no matter I ask him so many questions. Honestly, I would like to saying more compliments about Mr. Wetherbee, but my mother language is Chinese. So I do not know much english word to describe how good Mr. Mark is. My name is Evangelin"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
ted bertagni
March 17, 2025
"Very helpful staff and quick quote."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
S Butler
March 13, 2025
"Carey did an excellent job with our home and auto policies. They have a very friendly and helpful staff."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Peter Maloney
March 12, 2025
"Great service Marinara was very polite"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tracey Paz
February 27, 2025
"Carey is amazing! I simply email him my questions and he gets me all of the answers! He is patient which is important and intelligent. I cannot say enough about him and State Farm."
"Thank you for your kind words, Tracey. We pride ourselves in providing excellent customer service and do appreciate your business."
Sandy Hill
January 6, 2025
"I have had Ted Hess State Farm car insurance for 38 years. Used them twice, during a Hurricane and when I got a hit. Both times Immediate handling and extreme professionalism. Now am old and so is my car and to lower costs I called office and talked to Deborah S. Adams….and pleaded for help in understanding my policy and lower my rate. She patiently went over every charge and together we figured a plan that is saving me hundreds. Thru the years this office has always taken the time to help."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
M Wigg
December 13, 2024
"First time in 29+ years with Ted Hess's agency I had an issue. It was a "glitch" from CORPORATE! But let me say, DEBBIE ADAMS went above and beyond, (phoned me daily, sometimes twice for updates until corporate fixed it). It took a couple of days to get corrected but, Debbie's understanding and concern was totally amazing. Her knowledge, experience and professionalism is more than 5 stars she can light up the sky. Nowadays you just don't find that in most businesses. Debbie is wonderful...."
"Thank you Michael for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Richard Ansara
November 21, 2024
"I've dealt with many insurance agencies and I can tell you from experience that Ted Hess is by far the best to deal with. It is as if you are dealing with family. Debbie and her colleagues are extremely professional and are always on top of everything. I highly recommend!"
Karen Karam
August 15, 2024
"Carey Goodman is always there to help in any situation. You will always be safe with this company."
"Thank you, Karen. We appreciate your business."
Joel Hamilton
August 1, 2024
"Best service I have received from any insurance agency! Ted Hess has a wonderful staff of people to help with any insurance issues that arise. Deborah Adams has been most helpful in updating our policies as a result of our move from the sale of our house to a new home. Excellent follow up and always works to get us the best rate quotes. In addition Deborah has worked to help us with refund credits with Citizens and our Flood policy as a result of our move. I would recommend this agency for all your insurance needs, if you want the best possible service!"
"Thanks, Joel for your kind words and loyalty throughout the years. All the best to you and Amy in your new home."
Deanna Kahn
June 27, 2024
"For starters, Carol was extremely friendly and helpful! And then I got the pleasure of speaking with Debbie. I haven’t had a more pleasant experience before with any insurance company, that’s for damn sure! Thank you so much for helping me and the hubs!"
"Thank you, Deanna. We know the insurance market is very difficult these days, so we strive to provide excellent service to our clients. I appreciate your business. "
Frank Arellano
April 6, 2024
"Great professional Staff, specially Miss Deborah, absolutely went beyond my expectations with the service provided, nothing else to say than thanks so much for your great and worthy support miss Debby"
"Thank you, Frank. It is our mission to provide excellent customer service. I appreciate your business."
allison kaplan
March 2, 2024
"Debbie always provides excellent customer service. She thoroughly answers questions and responds quickly. I highly recommend her for all your insurance needs."
"Thank you, Allison. I appreciate your business and hope we continue to earn it."
Kym M
February 19, 2024
"Carey is expectional! He is very professional, knowledgeable and truly cares about providing phenomenal customer service! So glad I found him as a new customer!"
"Thank you, Kym. We strive to provide timely and accurate customer service and I appreciate your feedback."
Hike Haroutunian
February 14, 2024
"Scammers!! Debbie at this office gave me a quote and I signed up with state farm. When I was signing up I was asked if I would like to participate in a "drive and save" program to which I respectfully said NO to since I felt it was an invasion of privacy. I get an email from State farm to sign up for the tracking service and the very next day I get gps trackers in my mailbox, I call her 3 times and she is unavailable, I email her twice and nothing!! Finally after 3 emails she responded by sending me my "new policy" which is $387 more than what she quoted me. Not only is this extremely unprofessional, but this is illegal and "bait and switch" tactics. Stay far away!!!"
"I am sorry for your unfortunate experience. I've asked my staff to provide quotes with the Drive Safe discount because it provides the best rate; however, it should be removed at the client's request. The oversight in your case was an honest mistake related to a current heavy workload and not a "bait-and-switch" scenario. I think you can see from the reviews on this website that my agency in general, and Deborah in particular, is not in the business of scamming our clients. "